Are you looking for an exciting new venture that can truly make a difference in people's lives?

Nueces Center for Mental Health and Intellectual Disabilities is your place.

The Nueces Center for Mental Health and Intellectual Disabilities (MHID) is dedicated to helping the residents of Nueces County who are living with mental illness and/or intellectual and developmental disabilities. We serve over 10,000 people each year with psychiatric and behavioral health care outpatient services, counseling, training, employment assistance, housing support, homeless outreach, children's mental health care and more. 

*This position will remain open for seven (7) calendar days, or until filled. Posted 4/17/2025* 

Hourly Wage: $16.39

Full-Time, 40 Hour Work Week, Paid Bi-weekly

General Description

Performs collaborative work with mental health case managers, substance use providers, primary care physician offices, and other internal and external service providers to promote full integration and collaboration in clinical practice and to support the improvement of our holistic model of care.

Care Coordinators assists the consumers in obtaining needed laboratory, medical, social, financial, and other services in support of their recovery through referrals, reminders, and research of community assistance. Care Coordinators are expected to professionally and respectfully interact with internal and external service providers, request, collect and disseminate clinical information to the treatment teams and ensure coordination between external agencies that are providing interdisciplinary services. Care Coordinators follow-up on orders/referrals and problem solving as necessary to ensure services are obtained and to minimize the chances of a lapse in services or obstacle with follow-up. This position is office based and conducts most work through phone calls, though additional modes of work delivery may be assigned at the discretion of the Director of Transformation.

Care Coordinators utilize the Center's electronic health record to monitor key health indicators along with other dashboard information, such as referrals, missed appointments, crisis episodes, and more.  The Care Coordinator links individuals and families to healthcare providers, supports follow-up with internal and external providers, conducts annual care coordination assessments and routine surveys. This position requires an aptitude for researching, connecting with, and networking with a variety of local resources and disciplines as needed.  

Minimum Qualifications

Minimum of Graduation from High School or GED. Must have a valid Texas driver's license with good driving record and reliable transportation.  Preferred: At least 2 years working in a mental health setting and at least 2 years of customer service experience. Knowledge of community resources. One year direct care experience

Knowledge, Skills, and Abilities

• In the course of being employed, understands and implements trauma informed care  practices.
• Knowledge of community resources and needs associated with population served.
• Ability to work independently, organize work effectively, and communicate clearly (verbally, in writing).
• Ability to develop productive relationships with individuals, and ability to advocate for clients when needed.
• Knowledge of applicable rules, regulations and policies and procedures. 
• Ability to document services in current system being used by Nueces Center for Mental   Health and Intellectual Disabilities

We offer a very competitive benefits package

• excellent health, hospitalization, dental and vision insurance plans
• life Insurance, $25,000 provided at no cost to employees
• very generous retirement plan- MHID contributes 6% of employee annual salary on the first day of employment and the employee contributes 1%
• employee referral program
• 16 hours of paid time off (PTO) each month, with increases
• 10 holidays plus 2 personal holidays each year
• career ladder incentives/opportunities
• mileage reimbursement if personal vehicle is used for work

• employee appreciation events and annual employee recognition banquet
• Employee Assistant Program (EAP)

Student Loan Repayment

• MHID is a qualified employer for the PSLF program to repay student loans https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

Education

• MHID offers flex scheduling for educational assistance to full-time employees 
• Free LPC-A supervision

We are a tobacco free workplace
EOE/AA

https://www.dol.gov/agencies/ofccp/posters